Jira Service Management

{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bienvenue dans Centre de support INOVIA","sharedPortalName":"Centre de support INOVIA","userInitialAnnouncementHeader":"Liens rapides vers les tickets support de votre société","userInitialAnnouncementMessageWiki":"<p><a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=04.b.%20EN%20COURS%20DE%20REALISATION%20%28IF%29&sNames=04.a%20A%20REALISER%20%28IF%29&sNames=05.%20A%20LIVRER%20EN%20RECETTE%20%28IF%29&sNames=07.%20A%20DEPLOYER%20EN%20PROD%20%28IF%29&sNames=04.d.%20RETOURS%20PROD%20%28IF%29&sNames=01.a%20CHIFFRAGE%20%28IF%29&sNames=03.%20ANALYSE%20%28IF%29&sNames=04.c.%20RETOURS%20RECETTE%20%28IF%29&sortBy=dueDate&sortOrder=ASC&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Action INOVIA</a> => <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=00.%20NOUVEAU%20TICKET%20%28IF%29&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">1. Nouveaux</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.a%20CHIFFRAGE%20%28IF%29&sNames=03.%20ANALYSE%20%28IF%29&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">2. En cours d'analyse</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=04.b.%20EN%20COURS%20DE%20REALISATION%20%28IF%29&sNames=04.a%20A%20REALISER%20%28IF%29&sNames=05.%20A%20LIVRER%20EN%20RECETTE%20%28IF%29&sNames=07.%20A%20DEPLOYER%20EN%20PROD%20%28IF%29&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">5. En cours de réalisation</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.c.%20CHIFFRAGE%20NON%20VALIDE%20%28IF%29&sNames=04.d.%20RETOURS%20PROD%20%28IF%29&sNames=04.c.%20RETOURS%20RECETTE%20%28IF%29&sNames=09.a.%20TICKET%20A%20FERMER%20%28IF%29&sNames=04.f.%20RETOUR%20REPONSE%20%28IF%29&sNames=09.b.%20TICKET%20A%20ANNULER%20%28IF%29&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">7. Retours client</a><br> <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=03.b.%20PRECISIONS%20CLIENT%20%28CLI%29&sNames=02.b.%20EN%20ATTENTE%20SPECIFICATIONS%20%28CLI%29&sNames=04.e.%20REPONSE%20APPORTEE%20%28CLI%29&sNames=01.b.%20VALIDATION%20CHIFFRAGE%20%28CLI%29&sNames=08.%20VALIDATION%20PROD%20%28CLI%29&sNames=06.%20VALIDATION%20RECETTE%20%28CLI%29&sortBy=updatedDate&sortOrder=DESC&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Action CLIENT</a> => <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=03.b.%20PRECISIONS%20CLIENT%20%28CLI%29&sNames=02.b.%20EN%20ATTENTE%20SPECIFICATIONS%20%28CLI%29&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">3. En attente spécification ou précision</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.b.%20VALIDATION%20CHIFFRAGE%20%28CLI%29&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">4. Chiffrage à valider</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=08.%20VALIDATION%20PROD%20%28CLI%29&sNames=06.%20VALIDATION%20RECETTE%20%28CLI%29&sNames=04.e.%20REPONSE%20APPORTEE%20%28CLI%29&statusPIds=5&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">6. Tickets à valider</a><br> Aucune Action => <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=02%20EN%20ATTENTE%20%28IF%29&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">0. Stand-By</a> & <a href=\"https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=10.a.%20TICKET%20TERMINE&sNames=10.b.%20TICKET%20ANNULE&statusPIds=5&statusPIds=5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">9. Tickets terminés (validés ou annulés)</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"anglais (États-Unis)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support INOVIA","sharedPortalName":"Centre de support INOVIA","announcementHeader":"Liens rapides vers les tickets support de votre société","announcementMessage":"[Action INOVIA|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=04.b.%20EN%20COURS%20DE%20REALISATION%20%28IF%29&sNames=04.a%20A%20REALISER%20%28IF%29&sNames=05.%20A%20LIVRER%20EN%20RECETTE%20%28IF%29&sNames=07.%20A%20DEPLOYER%20EN%20PROD%20%28IF%29&sNames=04.d.%20RETOURS%20PROD%20%28IF%29&sNames=01.a%20CHIFFRAGE%20%28IF%29&sNames=03.%20ANALYSE%20%28IF%29&sNames=04.c.%20RETOURS%20RECETTE%20%28IF%29&sortBy=dueDate&sortOrder=ASC&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5] => [1. Nouveaux|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=00.%20NOUVEAU%20TICKET%20%28IF%29&statusPIds=5] & [2. En cours d'analyse|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.a%20CHIFFRAGE%20%28IF%29&sNames=03.%20ANALYSE%20%28IF%29&statusPIds=5&statusPIds=5] & [5. En cours de réalisation|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=04.b.%20EN%20COURS%20DE%20REALISATION%20%28IF%29&sNames=04.a%20A%20REALISER%20%28IF%29&sNames=05.%20A%20LIVRER%20EN%20RECETTE%20%28IF%29&sNames=07.%20A%20DEPLOYER%20EN%20PROD%20%28IF%29&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5] & [7. Retours client|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.c.%20CHIFFRAGE%20NON%20VALIDE%20%28IF%29&sNames=04.d.%20RETOURS%20PROD%20%28IF%29&sNames=04.c.%20RETOURS%20RECETTE%20%28IF%29&sNames=09.a.%20TICKET%20A%20FERMER%20%28IF%29&sNames=04.f.%20RETOUR%20REPONSE%20%28IF%29&sNames=09.b.%20TICKET%20A%20ANNULER%20%28IF%29&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5]\n[Action CLIENT|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=03.b.%20PRECISIONS%20CLIENT%20%28CLI%29&sNames=02.b.%20EN%20ATTENTE%20SPECIFICATIONS%20%28CLI%29&sNames=04.e.%20REPONSE%20APPORTEE%20%28CLI%29&sNames=01.b.%20VALIDATION%20CHIFFRAGE%20%28CLI%29&sNames=08.%20VALIDATION%20PROD%20%28CLI%29&sNames=06.%20VALIDATION%20RECETTE%20%28CLI%29&sortBy=updatedDate&sortOrder=DESC&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5&statusPIds=5] => [3. En attente spécification ou précision|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=03.b.%20PRECISIONS%20CLIENT%20%28CLI%29&sNames=02.b.%20EN%20ATTENTE%20SPECIFICATIONS%20%28CLI%29&statusPIds=5&statusPIds=5] & [4. Chiffrage à valider|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=01.b.%20VALIDATION%20CHIFFRAGE%20%28CLI%29&statusPIds=5] & [6. Tickets à valider|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=08.%20VALIDATION%20PROD%20%28CLI%29&sNames=06.%20VALIDATION%20RECETTE%20%28CLI%29&sNames=04.e.%20REPONSE%20APPORTEE%20%28CLI%29&statusPIds=5&statusPIds=5&statusPIds=5]\nAucune Action => [0. Stand-By|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=02%20EN%20ATTENTE%20%28IF%29&statusPIds=5] & [9. Tickets terminés (validés ou annulés)|https://inovia-group.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&sNames=10.a.%20TICKET%20TERMINE&sNames=10.b.%20TICKET%20ANNULE&statusPIds=5&statusPIds=5]","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ce833bd0-13b1-4146-bb5f-dbdd05df73d3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODYyOTA0NS04YTY4LTQxZmQtODFkZi1iODYwODkwY2I3M2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNlODMzYmQwLTEzYjEtNDE0Ni1iYjVmLWRiZGQwNWRmNzNkMyI6WyJyZWFkIl19LCJleHAiOjE3MDIwNjQ1ODIsIm5iZiI6MTcwMjA2Mzk4Mn0.bEcks7AborMoJhrjmzza4qxlzwnyP0Ymq6NbMfNT9Ko&client=48629045-8a68-41fd-81df-b860890cb73b&height=300&mode=fit","bannerMediaApiFileId":"ce833bd0-13b1-4146-bb5f-dbdd05df73d3","useDefaultBanner":false,"isBannerAvailable":true},"errorMessages":["Vous n'êtes pas autorisé à afficher ce portail."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Se connecter"}